InterContinental Shenzhen, an IHG Hotel

We liked the convenient location and kids facilities. Highly recommend for anyone travelling with kids. Indoor playroom is charged separately, but even without that there are plenty of activities - water play, train, pirate ship and beach pool. Service was very good, Yuki helped us with smooth check in and Lisa (if I remember correctly the name of Spanish speaking staff) was helpful all throughout our stay. Food quality was excellent with wide array of offerings for breakfast including freshly squeezed juices and delicious pastry.

Sorry it had taken me a month to write this review. I want to especially thank the manager at the executive lounge (Even Lin 林伊雯). She was so helpful throughout the stay and helped me to contact the Didi company to find my iPhone which I had left on the Didi on the way to the hotel. She also helped us with other things as well during the trip which made our stay very smooth. We booked the InterContinental Club Room so we had club lounge access on the 7th Floor. We got upgrade to an even better room with a view to the theme park next door. The staff at the hotel are very professional. The hotel is very well ran with a family focus. We loved the pool /beach / water park in the middle of the hotel. There are elevators connecting the guests from the room floor straight to the pool area. The breakfast was amazing by the way. Lots of options of western and Chinese food. There is a underground train station a few steps in front of the hotel entrance. So it is well connected. We really enjoyed our vacation and thank you once again Club Intercontinental Manager (Even Lin 林伊雯).

I always stay in this hotel during business trips to Shenzhen. This time was as perfect as usual. The room was clean and cousy, the breakfast was superb. The sand beach and water in the pool were very much relaxing. Special mention and thanks to the Club Manager Even Lin for taking care for reservation and checking out. She was also very helpfull in all other small tips.

I'd stayed at the hotel before. Returning to it was a conscious decision, as I'd been very satisfied. The swimming pool is excellent; so are the rooms (especially the bathroom/toilet areas). TV channels available. Concierge service very friendly and efficient.

Good resort feel. Swimming pool was good. Rooms Were good